Shipping policy

At IANGUM, we are committed to delivering your order safely and efficiently.

PROCESSING TIME : 

All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays).

During high-demand periods, processing times may be slightly extended. You will receive a confirmation email once your order has been dispatched.

 

 UK SHIPPING : 

We offer tracked shipping within the United Kingdom.

Estimated delivery time:

2–5 business days after dispatch.

Shipping costs are calculated at checkout unless stated otherwise.

 

INTERNATIONAL SHIPPING : 

If international shipping is available, delivery times vary depending on destination and customs procedures. Customers are responsible for any applicable customs duties or import taxes.

 

ORDER TRACKING :

Once your order has been dispatched, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

 

DELAYS :

While we aim to meet estimated delivery times, delays may occur due to courier issues, weather conditions, customs clearance, or other circumstances beyond our control. IANGUM is not liable for delivery delays once an order has been dispatched.

INCORRECT SHIPPING INFORMATION : 

Customers are responsible for providing accurate shipping details. We are not responsible for orders lost or delayed due to incorrect address information provided at checkout.